The
Richardson appliance service professional believes people need straight
responses to commonly asked questions. Owner, John Callahan, brings more than
20 years' practical experience to his appliance repair operation where he
follows in his father's footsteps, supporting the family tradition of integrity
and stability as a home service contractor.
Callahan
set about working with his father when he was just 12 years old and right after
he received his driver's license at the age of 16 he began handling appliance
service calls. After working 20 years in the company, he and his family
relocated to North Dallas where they opened their own Richardson appliance repair
business which is advancing as one of the highly recommended service providers
in the area.
Callahan
attributes his achievements to his helpful service specialists who interact
easily with consumers, responding to all their questions and concerns, regardless
of how irrelevant they may sound. Putting the customer content while building a
good relationship is essential to anyone working in the home service industry.
A
common concern among many people is why appliance repair is so expensive! There are many factors that justify the cost of appliance repair. In most cases, by
paying more for appliance repair the customer actually saves money. Callahan’s service technicians are formally
trained and adequately supplied with the required testing equipment to accurately
diagnose and repair appliances on their first visit. Anyone can keep changing parts, at the
customer’s expense, until they finally get it right. Another important factor is the technician’s
experience. All Callahans service techs
must complete a satisfactory evaluation with a senior technician before they
are allowed to serve a customer by themselves.
As the saying goes, “you get what you pay for” and Callahans applies
this concept to the salary they pay their service technicians for driving to
the home, diagnosing the problem, explaining the solution and fixing the
appliance. A well paid and satisfied
contractor will be more likely to do a thorough job without cutting any
corners; therefore, satisfying the needs of the customer. Finally, very important to most customers, is
the service technician carries an extensive inventory of replacement parts to
handle the job in one visit. If the part needed is uncommon, then Callahans has
many resources for obtaining parts and they will return as quickly as possible
to repair the appliance.
Callahan's
Richardson Appliance Repair specialists are certified, licensed and insured,
factory trained and pose themselves in a professional style, regularly showing
up timely, in a distinctly designated vehicle, thoroughly stocked with
appliance parts so they can give same day service almost every time. Homeowners
who hire Callahan's Appliance say they enjoy a more effective appliance repair
experience.